FAQ

What are the Covid-19 Requirements?

As of Monday 31st of January 2022 Proof of vaccination will be required at our venue. This has been implemented by the State Government. Please ensure you check in to the SafeWA app upon arrival.

 

What is your ticket refund policy?

Tickets cannot be refunded, exchanged or cancelled once issued. Before purchasing tickets, carefully review the event / session / ticket type and quantity. The incorrect selection of tickets, event, session time and ticket type will not entitle the customer to a refund or exchange.

For more information on our refund policy please click here

 

If my show is cancelled due to Covid, do I get a refund?

Absolutely. You will given the option of a full refund or first priority to another show to the same value of the original tickets.

 

Can we reserve a table for a group booking?

To ensure you are able to sit together please arrive 20 minutes prior to the show.  We will do our best to seat you together. 

For groups of 10 or more, please send an email to support@comedylounge.com.au

 

We booked individually, can we sit together?

Please arrive 20 minutes prior to the show to ensure we are able to seat you together. For large group bookings of 10+ please send an email to support@comedylounge.com.au

 

Are you a licensed venue?

Yes we are, we have a great bar where you can order drinks and food to enjoy during show.

  

Can minors attend?

Our shows are not recommended for minors. In the event that a minor does attend, they are to be accompanied by a parent or legal guardian. 

 

Do you cater for a bucks or hens party?

No, sorry. From past experiences we have made the decision to stop bucks or hens parties. We want everyone to have a good time and minimise disruption to the show.

 

Do you have wheelchair access?

Yes we do, there is a lift on the ground floor.

 

Is there carpark access?

We do not have a car park at the venue. However, next door is a multi-story car park. Alternately, the Perth Underground Train Station is located 300m away.

 

If we haven't covered off on your question above, please do not hesitate to contact us directly on 9309 1139 otherwise send an email to support@comedylounge.com.au
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